The Future of E-Reserves Round Table (9/25/09)
Attendees:
Rose Nelson, Alliance; Judith Valdez, Auraria - coordinatorof information delivery services; Cristi McWaters CSU, inter library loan and ereserve; Michelle Dezelick, UNC, Sarah Vaughn, UNC; Henry Archer, Regis; Mary Sponsel, Regis; Jessica BrancoColati, Alliance; George Machovec,Alliance; Andrew Livingston, DU; BethanySewell, DU; Marianne Aldrich, CC; Emily Blakely, CC from InstructionalTechnology; Barry Ratliff - CU Boulder : Phone: Heidi Kelsey, Wyoming;Sylvia Rael, Mesa State; Vivian Hawkins, Mesa State; Aimee Brown, Mesa State
What type ofE-reserves does your institution use?
Auraria uses DocuTek
Simple to use. So far they have liked it. 400-500 faculty courses per semester. 2 staff people to handle this. Advantages-ease of use. Pretty stable package. Run their own servers. IT is going on virtual servers. docutek will become the host instead ofhaving it locally hosted. SIRSI/Docuteknot willing to work in a virtual environment this is one disadvantage. Aurariacan process print documents through DocuTek. Faculty can link to persistent URLs .
Mesa state uses Millenium e-reserves works fairly well forthe numbers that they have. Passwordprotection-works with just student library card. Don't have it configured to restrict based onenrollment in class using campus id.
Univ. of Wyoming-recently switched to Millenium from aVoyager e-reserves system.
Sarah-uses Millenium-does give you the option to passwordprotection by course using LDAP.
With streaming video use the class password protection.
CSU - home grown program, user friendly to students andinstructors, manages who has access - enrollment and banner loads drive classlists - very secure; staff-side has issues, must manually add TA's and studentswho audit the course, call number don't pass through, mostly faculty bringmaterials to be scanned or use e-resources; looking at going to open sourcesolution
Regis uses DocuTek-advantages adding materials and creatingcourses is really easy, but in a way it's hard to manage materials. Legal advisors originally recommended payinga royalty once, that has now changed to a royalty every semester. Cumbersome toevaluate royalties/doesn't reflect necessary legally-driven activities -movingtowards compliance rather than trying to make everything meet compliance atonce. Another issue is before coursesare taken down, need to notify several different people.
Service interruptions due to copyright challenges; faculty havesame rights as students at Regis - Angel class managements system can be more"anarchic"
DU is moving from Atlas systems Ares, a new e-reservesvendor. Ares has the same interface asIlliad. Faculty can add things and thelibrary staff can just go in and approve it. Ares integrates with Blackboard. Multi-yeargoal is to have content access in one web-based location. Ares is very customizable. Faculty can track the process of theire-reserve from when the library receives it to when it is available as ane-reserve. Will be able to policecopyright. since 2006, DU has beenstrongly enforcing copyright management; managing return expectations. Linking directly to databases is better interms of copyright compliance. At DU,40% of all e-reserve documents were durable links. DU tests course links quitefrequently. This is a time consumingprocess.
Durable links are counted towards database statistics sothey reflect the actual use of a database. One disadvantage of links is that students may be confused when they seean intermediary results page where they have to choose from whichvendor/publisher to access the article. Also some users are confused by database interface or material format,e.g. PDF, html, etc...
CSU and others - want to police copyright - Want to makefaculty responsible for copyright
CC was using e-reserves but have switched to PROWL , anadapted moodle, because e-reserves has become cost prohibitive. Used budgetcuts to soften the idea of changing from e-reserves to PROWL. Using a coursemanagement system is much easier; Prowl does not duplicate efforts.
Prowl disadvantages-Access control can be a little tricky tolearn at first. Faculty may need someguidance on restricting course content. AtCC, librarians put license info. directly in the ERM so it's easy to find thiswhen preparing the e-reserve.
E-reserve traffic
One of the institutions noticed a reduction in e-reserves,as faculty are posting directly into Blackboard.
Auraria hasn't seen a reduction in e-reserves. They attribute this to the fact that their 3institutions use different course management software. Docuteck is the stable resource for all threeschools. Auraria has also seen anincrease in physical reserves because ofthe high cost of text books. Somefaculty members put personal copies of text books on reserve.
CC physical reserves have gone up some of this is video forfilm department. Educating faculty maybe the reason. E-reserves is not thebest solution for every need. Forexample, art books are still put on the print reserve shelf.
CSU-moved back to put library books on reserve.
One faculty member from Auraria created durable links intoProspector for books so that students weren't just limited to items on theAuraria campus.
DU uses print reserves but very limited. Use it if they exceed percentage limit one-reserves. Regis does the same.
E-reserves andmultimedia content
CC music dept. hasestablished support and infrastructure for streaming video. Ability to stream video depends on storageand networking capability. Some sitesuse off campus storage so they don't overload their own networks.
Univ. of Arizona has been doing this for awhile. They may be a good resource if an institutionwants to know more about this.
DU streams both video and audio and it's all stored oncampus.
Regis is using itunesto stream video.
CU-Boulder-music library using itunes. However, they have found that Itunes does notoffer enough access control restrictions. They are currently doing a pilotproject with 10 faculty member. The ITdepartment has set up a streaming server where they also do the encoding. The plan is to host their own video and audioprojects/e-reserve content.
In general most institutions are password protecting theirstreaming content.
Accessibility issuesand E-reserves
DU had reading equipment and software in library, but theydiscovered that most students have their own software. Digital Production Services, a separate uniton campus does all the scanning and it's very high in quality.
CSU had issues with scans not readable for ADApopulation. Use high quality scannersnow. This has been helped a lot.
CC -can make things accessible. Have software on campus. Have accessibility guidelines on how to scandocuments. They have someone in the InstructionalTechnology unit who is an expert on accessibility guidelines.
Getting the word outto faculty about E-reserves
CC relies on liaisons to communicate with faculty. Because they are a small campus, accessservices librarians also know and communicate with faculty. Use Prowl to postinformation. Personal outreach is alsovery effective.
CSU-postcard reminder to faculty about e-reserves. A Breakfast with department secretaries andbookstore to facilitate text book purchasing. They will use this opportunity toalso mention e-reserves.
CU-sends out an email to find out if they want to roll overtheir course. This is much easier thanstarting from scratch and setting up the course again.
Copyright issues andArchiving
CC mentioned that they have a faculty copyright statement indraft to replace the outdated one from 1974.
CC and other institutions keep "fair use" course materialsin a dark archive-when it's not being used. Some of this is cautionary so asnot to break copyright law.
Auraria also has a dark archive but regularly purgethings. If something is not used it'spurged. Let faculty know that they haveto get permission if they want to use something for over an academic year.
There are different copyright stipulations depending onformat. For example, the Teach Act hascertain nuances that apply to performing an act.
Georgia State University law suit
Prohibited acts such as posting complete works and notpassword protecting courses. This isprobably way they were sued.
More open courseware is becoming available. Youcan find this material on sites such as the Open Learning Commons.
Supplemental Tools& E-reserves
Several institutions are using LibGuides-Auraria using thisfor their subject guides. CSU liaisonsuse this. UNC uses it. Regis just implemented it.
DU-is encouraging faculty to tag books in Encore that theywant to include in their course packs.
Electronic access is what will change the e-reservemodel. Durable links change theworkflow. No longer have to scanitems. At the same time, physical booksaren't going away anytime soon. People wantto be able to highlight their reading whether it's a print or an electroniccopy.
Find More Resources button in Prospector-
This is a bridge from library material on Prospector topreviewing a part of a book online or purchasing it from a commercialvendor.
Group Licenses
The Shared Collection Development committee is puttingtogether a proposal for a consortia purchase of ebooks from EBL. Oneadvantage to a consortial purchase of ebooks is that all materials are managedat the group level, as one purchase; you don't have to handle copyrightcompliance, payment, etc. on each individual item. This is a patron drivenplan.
It's important to be able to lend e-materials throughProspector. As more resources areoffered electronically, we must work with our vendors to ensure that thiscontent can still be lent through Prospector. Otherwise, collections will become silos, only accessible by localpatrons and Prospector will become less viable.
If more than one institution is interested in Ares perhapsthe Alliance could look into a group contract through Atlas.
Cristi MacWaters mentioned that CSU is offering a webinarOct. 27 and 29th on Fair Useand e-reserves. Cristi will send more information about this to Rose, who willthen pass on to round table attendees.